Discover Credit Card Complaint

Discover Credit card department,

APR or interest rate New Jersey

I have a Discover credit card and have been a member since -. With the exception of a few late internet payments, I have been a responsible customer with them. I had the false impression that my interest rate was approximately 15 %. Yet, when I looked at my current statement, the rate was 26.99 %. This prompted me to do a review of my Discover credit statements dating all the way back to - when my rate was 13.99 %. In - -, I did not make a payment and that increased my rate to 18.99 %. In - -, I then paid off my balance of $330.00 to show good faith. In - -, my rate was increased to 23.99 % without any reason other than that my interest rate was variable. In - -, my rate was increased to 28.99 % without any notifiable reason. In - -, Discover then reported that my rate should have been 26.99 % and they adjusted it accordingly. Since - -, I have unknowingly been paying 26.99 % interest on my credit card balances. I realize that I should take responsibility for not being diligent enough with tracking my credit card interest rates. However, a review of my account with Discover will show almost fifteen years of being a responsible customer. The penalty for a few missed payments is rather steep. It seems that I would need a professional accountant to truly calculate the total cost of lost money over the past five years.