Plaza Home Mortgage Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Plaza Home Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs California

My loan went from lender paid to buyer paid right when it was time to sign docs. This swing changed fees, interest rate and limited my ability to consolidate my debt as was originally expected. The Loan Company is Plaza Home Mortgage in -, CA and the Mortgage Broker is Fast Direct Lending. My loan number is -. Plaza seemed to keep asking for information well after Loan Approval and all the way up to doc signing. My income has increased, my credit has improved and the property was appraised with a good value. I am going to sign the loan docs, I have till - - -, 2015 to rescind. I have been trying to refinance for the past - and I am not sure I can go through this another time. It seems that Plaza was delaying. I do not know the dates of lock extensions but their re-requesting of the same information for example a - for my mother whom does not file taxes. They were told this yet they kept asking for this form to be resubmitted. Just when it was time to sign docs, the Notary even contacted me and we were going to meet that day, only to find out that Plaza stopped the process and next thing I was paying for all cost of the loan with a higher interest rate. I was floored and have been nauseous since. It has been - months since the original - was issued. The market is moving and I am afraid that if I do not take this loan I will end up with an even higher interest rate. This seems unfair to me.

Plaza Home Mortgage customer in California
Jul 03, 2015

* Source: CFPB Complaint Database

Plaza Home Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more