Hyundai Capital America Consumer Loan Complaint

Vehicle lease Shopping for a loan or lease

Hyundai Capital America Consumer loan department,

Vehicle lease Shopping for a loan or lease California

I traded my -/-/- KIA OPTIMA LEASE for a new -/-/- HYBRID OPTIMAon -/-/-. I sign all the paperwork and take the car home. Aweek later I receive a call to come in. I get pressured to sign newcontract with a higher payment due to some error. I could not leave thepremises until I signed this paperwork. I later find out it was due to KIA notFUNDING my new loan. It took KIA several months later to FUND thisloan. I put in a previous complaint against KIA and they have nowremoved these lates from my credit. This complaint is for the higherpayment that I was forced to sign for their mistake. Now that the lateshave been removed, I should be able to have the original terms offered.

Hyundai Capital America customer in California
Jul 02, 2015

* Source: CFPB Complaint Database

Hyundai Capital America response to complaint:
Closed with explanation

Consumer disputes how Hyundai Capital America handled their complaint

Created with Highcharts 4.2.3Hyundai Capital AmericaComplaint HistoryComplaints12/20122/20137/20139/201310/201312/20133/20144/20148/201410/20142/20156/20157/20159/201510/2015012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Hyundai Capital AmericaShopping for a loan or lease19.0%81.0%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease1.8%86.5%1.3%7.8%0.2%0.7%1.0%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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