Allied Interstate LLC Debt Collection Complaint

Federal student loan Communication tactics used obscene/profane/abusive language

Allied Interstate LLC Debt collection department,

Federal student loan Communication tactics Used obscene/profane/abusive language California

When contacting Allied Interstate LLC to try to resolve an issue regarding my debt they were very unprofessional. I spoke to a representative that was very rude and offensive. It was clear from the moment I made the phone call that no one really cared to help me. After taking a verbal beating from multiple representatives I requested a supervisor and was appalled when the representative told me to basically ask her nicely for one. Once I spoke with a supervisor ( - - ) he was not much help either. He never offered me empathy or apologized for the actions of the representatives. He offered to call me back to help resolve the issue and I have a feeling I will have to call this company back again. This company makes it near impossible to resolve any issue that involve them needing to correct a mistake they have made.

Allied Interstate LLC customer in California
Jul 01, 2015

* Source: CFPB Complaint Database

Allied Interstate LLC response to complaint:
Closed with non-monetary relief

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Contact Allied Interstate LLC

http://www.allied-interstate.com/
(800) 811-4214
[email protected]
P.O. Box 361477
Columbus OH 43236

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