Western Union Money Transfers Complaint

International money transfer Other transaction issues

Western Union Money transfers department,

International money transfer Other transaction issues Delaware

I SENT MONEY TO - SUCCESSFULLY FOR THE PAST EIGHT MONTHS BUT WAS STOPPED FOR CONFLICTING REASONS GIVEN BY PHONE. I HAD TO SPEAK WITH OVER - DIFFERENT PEOPLE.

Western Union customer in Delaware
Jun 30, 2015

* Source: CFPB Complaint Database

Western Union response to complaint:
Closed with explanation

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How Western Union handles Other transaction issues complaints

Created with Highcharts 4.2.3Western UnionComplaint HistoryComplaints4/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201505101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Western UnionOther transaction issues93.6%3.4%0.4%2.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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