TD Bank Consumer Loan Complaint

TD Bank Consumer loan department,

Installment loan Taking out the loan or lease Georgia

I have attached a detailed letter outlining the issues along with the appropriate paperwork. But basically, - - - had a promotion, - months same as cash. Furniture delivered would n't fit, manager agreed to allow me to return it. I wanted to return right away so I would n't be billed, and to ensure I could find something else I liked. He asked me to hold it in my home until I picked something else out and they would pick it up when they delivered the new furniture. This all happened about - weeks later. I immediately shrink wrapped the cloth sofa and ensured that no one would sit on it since it was being returned. The same day I finally received my furniture I was billed at the same time and I have been trying every since then to explain I should not have been billed for the original furniture that they agreed to have returned but who also told me to keep in my home. Secondly, as I began to complain that I was billed incorrectly as I never took possession of a bed ; that the billing due date was not correct it was associated with


had to file a dispute which I did in -/-/- and this process has continued with no resolution. I met with the store manager and he agreed that there was an error they still showed that I was responsible for a bed that I never took possession of. But he told me he could n't do anything about it. I never received anything about how this loan process would work, penalties, etc., until finally after my visits back at the store, my disputes filed twice, the repeated phone calls to - - - Corporate and finally a company called TD Retail Services which the actual loan was processed through ( which I was never told ) this TD Retail sent me paperwork on - - -, 2015 outlining the details of the loan. Had I know the loan would not be with - - -, I would have never taken the loan and/or furniture. They totally deceived me. I felt they sent this on - -, 2015 to cover themselves. I felt the entire process was deceiving by - - -. I do n't trust - - - nor this company and I really do n't want anything to do with any of them further. I requested several times to speak with someone to address these concerns but all I kept getting was I need to go back to the store ... and the store needs to correct everything. The store kept telling me I need to go back to this TD Retail Credit Card company. Forget - - - -, they simply did not want to get involved at all.