Franklin Credit Management Mortgage Complaint

Franklin Credit Management Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure North Carolina

COMPLAINT # -After request for help from - CFPB sent - notice of complaint as per CFPB letter dated -/-/-. I have been working with - to settle with Franklin Credit Management - - Lien Holder ) so that a Deed-In-Lieu can be accepted on my property at - - - -, NC -. -/-/- - - informs me that on -/-/- they sent a fax to Franklin Credit an offer to settle. Today I called - credit to verify that they had received the offer and they claim that no offer has been received. Fax number sent was -. I requested that - send another fax with the offer to Fax # - - - - ( Franklin Credit -. Foreclosure hearing is on the -/-/-. This will be the 4th Court Hearing! Both, - and Franklin Credit call me almost daily, even today. I have given them all the information they requested to do a Deed-In-Lieu. Unfortunately, Franklin Credit does not seem to cooperate with - and resolve the settlement so that there will be a clear title. This new complaint is directed in reference to Franklin Credit Management. The record should show - recorded conversations ) well over 100 conversations concerning my account and no resolution in site. I ask that CFPB send a letter to Franklin Credit to work out a settlement so that a Deed-In-Lieu can proceed. Information on the account with Franklin Credit Management is as follows : Account -Franklin Credit Management Corporation- - NJ - - have been trying to settle with Franklin since -/-/-. The customer service is absolutely unacceptable. Last 3 way conversation with Franklin Credit, -, and I this month, should have cleared any obstacles yet it has not! Someone is not telling the truth and I am to the point where I have no choice but to walk away. My personal finances are in a critical status and I do not know what to do. Your cooperation is urgently requested. Thank you, - - - - -, -