Mullooly Jeffrey Rooney & Flynn Debt Collection Complaint

Other (phone, health club, etc.) Taking/threatening an illegal action sued where didn't live/sign for debt

Mullooly Jeffrey Rooney & Flynn Debt collection department,

Other (phone, health club, etc.) Taking/threatening an illegal action Sued where didn't live/sign for debt New York

- - was my tenant for a year from - - until - -. At - 's suggestion to protect me from any unpaid charges, - - established her own delivery account, which - approved. She was billed directly for her oil usage and for the service agreement that year. When - - vacated my property in early - -, I contacted - and was advised that - - 's account would be charged for oilusage through - -, - and for any additional oil needed to fill the tank. In - -, - - -, a - representative, emailed me and required that I pay an unpaid invoice of - - 's, in the amount of $510.00. When I refused because I am not contractually obligated to pay - - 's unpaid account balance, - - - became belligerent, confrontational, and threatened legal action. There was no desire to reach an agreement, and this raised my suspicions of - 's tactics. For awhile, - co-mingled my and - - 's accounts. I refused to make a payment after my $320.00 payment of - -, - until - could assure me that my account had been satisfactorily cleared of her


transferred - charges ( of $580.00 and $690.00 ) to - - 's account. My - - account balance remained $2500.00, unchanged since - - when the $390.00 penalty had been imposed, and failed to reflect the $580.00 credit I had been promised. - showed no desire to keep its promises and to correct my account balance, so I held back my payment. Even if that credit had been applied, I believed that - had other corrections to make. It should reopen my account and forgive the $390.00 penalty and $170.00 in late charges, prove that - - 's account had been charged to top off the tank in - - and that the $510.00 delivery charge of - -, - was mine. Coming just five and one-half weeks after the - - delivery, I doubted using that much oil, since the house had been mostly unoccupied with the thermostat set at a very low - degrees. In - - - sent my account for collection for $2000.00 to Mullooly, -, -, - - -, a collection agency and law firm. The corrected $2000.00 balance sent for collection reflected the $580.00 credit I had been promised but never given the opportunity to pay. I was forced to discuss the other questionable charges with - -, a representative of the firm, who showed little interest in making any further corrections. Although he readily agreed to remove the $390.00 early termination fee and to consider my other requests if I sent them in writing, he in fact removed no charges at all - not even the $390.00 as promised! What is more, without warning me, he entered a lawsuit for the entire $2000.00 and in - County where I neither reside nor where the debt is owed. Because of the lawsuit I was required to employ my attorney at a substantial cost.

Mullooly Jeffrey Rooney & Flynn customer in New York
Jun 28, 2015

* Source: CFPB Complaint Database

Mullooly Jeffrey Rooney & Flynn response to complaint:
Closed with explanation

Consumer disputes how Mullooly Jeffrey Rooney & Flynn handled their complaint

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