Enhanced Recovery Company, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

My son cell phone account with - was under my name. 4 years ago my son left the country for a long trip. I called - and asked them to freeze the account. the person who took care of this matter specifically said that when my son comes back we can call to reinstate the account, 3 months later, after this call I started to get bills from -. since we also moved to another address I got those letters much later, I called - and questioned those bills, they told me that after 3 months the freeze is removed, I explained that this is not what we where told, I decided to close the account. I paid $200.00 for an early termination and was sure they will remove the charges that was done for no reason, for no use of the line, but they did n't. they send it to a collection company that keeps changing names after I dispute their charges. I 'm not willing to pay for someone 's else mistake, and for a service I did n't enjoy. The latest company name of the collection company is ENHANCED RECOVERY CO LLC. I would like to resolve this issue once and for all!!! Thanks

Enhanced Recovery Company, LLC customer in California
Jun 29, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

Consumer disputes how Enhanced Recovery Company, LLC handled their complaint

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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