PNC Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

PNC Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Delaware

- - - of PNC bank refused to provide me and my wife copies of both our credit reports once we applied for a refinance mortgage and we met the minimum requirements outlined by PNC bank. She refused to grant me access to her boss so i could complain. apparently all bosses are on vacation.

PNC Bank customer in Delaware
Jun 29, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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How PNC Bank handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3PNC BankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC BankApplication, originator, mortgage broker3.7%69.4%3.7%5.9%3.7%9.6%2.7%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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