Select Portfolio Servicing, Inc Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Oklahoma

-/-/- I was able to do a home loanmodification that the Presidentput in place. My home loan is servicedwith Select Portfolio Servicing companyI have made my payments on time every month since -/-/- except - timein -/-/- I wrote my mortgage check out ofthe wrong checking account and caused alate payment on my credit. For the last five years I have been working to pay offeverything on my credit report and have gonefrom a low - credit score to -- now. I wanted to get an even lowerinterest rate because shortly after Select Porfolio Modified mymortgage payment to an affordable payment, they raised my paymentthree months later to an un-affordable rate, after they had takenthe incentive from the government for my loan modification. So I found out about the HARP program and how you could check withyour mortgage company to see if they offer the programand could get you a lower interest rate. I called Select Portfolio Servicing and asked who myMortgagee was and the person that answered stated that they could not tellme over the phone and that they would mail me the name of my Mortgagee. They sent me a letter and I have it and advised me


I went ahead and googled - in NY and someoneanswers and connects me to a recording when I asked for someone in the mortgage dept. I called and I called to reach someone with this - -. I then applied with - - for the HARP program and theyadvised me that my home was in foreclosure. I applied with my local bank - - -, and they advised me thatmy credit report shows my home is in foreclosure. I asked - - - Loan Officer, where are they gettingthis information from because I am looking at my credit reportI pulled last week and it shows I have not been late - timesince -/-/- but in -/-/- for writing the payment from thewrong checking account and I have proof of that. I would like to be contacted about what action that I can take against - -. They are purposely filing mis-information to these credit bureaureport. The banks co-CEO and CEO have recently resigned for putting people inforeclose who should have never been in foreclosure. Please contact me aboutthis matter asap, as I need to get my home refinance at an affordable rate.

Select Portfolio Servicing, Inc customer in Oklahoma
Jun 25, 2015

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

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