Capital One Credit Card Complaint

Other fee

Capital One Credit card department,

Other fee Texas

On - -, 2015, I went on Capital One site to look at my balance and I saw that they charge a late fee of $25.00 on - -, 2015 when my account was due -/-/-. I forgot to pay my account but they assessed a late fee early. It 's a problem because I usually pay my account through - - and on time and I have been charge late fees when I paid the day it 's due. I 've called in the past about this and I was told that - - posted it late.

Capital One customer in Texas
Jun 25, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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