GE Capital Retail Credit Card Complaint

Credit line increase/decrease

GE Capital Retail Credit card department,

Credit line increase/decrease South Carolina

Synchrony Bank is the ABSOLUTE WORST!!!!! I have had some cards through GE Money prior to Synchrony Bank buying them out. Each year, I would get a credit limit increase through GE Money without having to request for -. Once Synchrony Bank stepped into the picture, my credit limits have decreased to where it looks as if I am using 100 % of my credit. I have a JCPenny card that had a credit limit of $4600.00. I had n't used my card in a - of months and recently made a small purchase. Today, I received a letter in the mail from JCPenny stating that my credit limit was being lowered to the current balance on my card which is $200.00. I am beyond infuriated! This is taking a huge hit on my credit score! I do not understand why and how they are able to do this to people! Do they not realize that this is affecting consumer 's well being? I hope something is done about this company. This has got to stop!!!!

GE Capital Retail customer in South Carolina
Jun 24, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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