KeyBank NA Bank Account Or Service Complaint

KeyBank NA Bank account or service department,

Checking account Problems caused by my funds being low Maine

I believe I was charged excessive overdraft fees by Key Bank. I had a death in the family later last year and was really struggling. I slipped up a few times and did n't complain. The way they are applying the charges to my account created overages when their did n't need to be any. I am not asking for a full on refund but I have asked them for help. They have charged me a total of over $500.00 last year and over $600.00 already on charges that were most often put into the negative by how they chose to apply them