iFreedom Direct Corporation Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

iFreedom Direct Corporation Mortgage department,

VA mortgage Loan servicing, payments, escrow account Michigan

We bought a home and used ifreedom direct and dealt with - -. We used a VA loan and had to put $500.00 in an escrow account to tear down our shed and we were told by - that they 're company would cover the re-inspection fee after the removal. We closed on the home in - 2015 and just completed the work and got a refund check for $400.00 and it stated on the check there was a $100.00 fee for re inspection and I emailed - and she stated her company usually covers that but because we were given credits at closing they were not giving anything else out. I sent an email back asking where in our paperwork that it stated that & even an amount of the re inspection fee, and that infact I had emails from her stating numerous times we would n't have to being more money to closing and - minutes before our closing we were told we had to bring over $1500.00 and infact - had asked the manager for the title company to tell us not to contact her ( - ) or we would n't close. We were also told our rate would be 3.5 % and at the last day we were informed that it was actually going to be 3.875 % and that 's why we got credits at closing. It has been a nightmare dealing with this company and the things they have pulled especially on a veteran!

iFreedom Direct Corporation customer in Michigan
Jun 24, 2015

* Source: CFPB Complaint Database

iFreedom Direct Corporation response to complaint:
Closed with monetary relief

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