Capital One Credit Card Complaint

Credit card protection / Debt protection

Capital One Credit card department,

Credit card protection / Debt protection California

I had - accounts with Capital one credit card company.I contacted them and requested full payoff balances and on - - 2015 I payed off both accounts in full.I then recieved a - dollar credit from capital one.stating I had over payed on the account.And now I recieve a bill for - when I contacted them they stated they had been a slight mis calculation.Also during the entire time I had the accounts most of the payments made were not credited to the account.Therefor I was paying - the amount owed all of which I have documented proof.

Capital One customer in California
Jun 19, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20155/20157/20159/201511/20151/20163/20165/20167/20169/20161/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneCredit card protection / Debt protection0.5%41.2%36.0%6.5%4.9%10.6%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.4%52.4%26.6%7.8%5.5%6.7%0.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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