Amex Credit Card Complaint

Credit determination

Amex Credit card department,

Credit determination New Jersey

On -/-/- I applied for an Amex - Credit Card '' through the American Express website. American Express 's automated system then pulled my - credit report and automatically declined me due to a low credit score. '' I have been trying to get a live


solely '' from - which has a score of - - My - is - and my - is - -, but unfortunately no one has contacted me from Amex at this point. Quite a few years ago, I unfortunately defaulted on a student loan that I did not have the ability to pay back at that time. However I got back on track, and paid off the loan in full, so there is no longer any outstanding debt, and despite it being paid off in full, that - incident will remain on my record until -/-/- I have a credit card with both - for $3000.00 and - - for $2000.00 that have been paid in full each month, as well as $1200.00 in savings. I was hoping to finally join the American Express family, and would really like to speak to someone from the executive office '' of Amex to reconsider my application. I 'm willing to prove my creditworthyness '' to Amex, so I ask that they just approve me for the amount that is currently in my savings account right now - $1200.00 - and let me earn their trust. I have always loved Amex and everyone in my family is a member of Amex, so I would like to finally have the opportunity to do so myself. Thank You.

Amex customer in New Jersey
Jun 20, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20165/20167/201612/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexCredit determination83.4%1.9%6.4%1.3%7.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination1.0%73.2%2.3%12.4%1.0%9.7%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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