GE Capital Retail Debt Collection Complaint

GE Capital Retail Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Virginia

I was told I had to pay an amount that was not written on my statement. When confronted the person changed what they said and spoke to manager. They then said they would check the recordings and call me back, this has not happened, and I have contacted them numerous times.