Wells Fargo Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

VA mortgage Loan modification,collection,foreclosure Nevada

I have been trying to restructure the mortgage on my home for the past few years. I had to go on -. Wells Fargo refused to work with me until I started receiving Social Security - payments. This took approximately - years. When I did have the - payment income I applied for restructuring but Wells Fargo said I did not qualify for any programs. THEY NEVER TOLD ME WHAT WAS REQUIRED TO QUALIFY. In -/-/- I started working for my present employer -. - I was forced by Wells Fargo to fill out an entire new application ( I have done this at least - times ) for mortgage assistance. I submitted a new application on -/-/-. - Wells Fargo is asking for a profit and loss statement. My application included a profit and loss statement from - - until - -. About - weeks later I was contacted by - - of Wells Fargo and she said I had to send a profit and loss statement for the - financial quarter and that had to be - days long. I asked how was I expected to include the entire month of -/-/- when I made the application on


next? More bank statements? another application? Enough is enough. I was just recently asked to submit profit and loss statements for -/-/-, - and -/-/- despite - previously telling me they already have them. I feel that these delays and lost documents are intentional and the entire time the meter is still running on my mortgage. Currently my mortgage is about $100000.00 but I owe over $62.00 in missed mortgage payments.But those monthly payments included about $300.00 a month that would be applied to the principle. In other words if I was able to pay off the entire $62.00 past due my principle would drop to under $ -.So if you deducted the money that would have been applied to the principle and then eliminate the monthly late payments that Wells Fargo continues to add on I basically would owe about $130.00 principle and interest. That balance with a 2.75 % interest rate and my monthly mortgage payment would be $690.00 THE AFORDABLE PAYMENT I WAS LOOKING FOR OVER - YEARS AGO. Wells Fargo was willing to foreclose on my house and sell it for only $100.00 so why ca n't they give me an affordable payment? And why are they continuing to delay working out a positive solution? I am - and a veteran. I should not have to be fighting to keep a roof over my head.

Wells Fargo customer in Nevada
Jun 17, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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