BBVA Compass Bank Account Or Service Complaint

Checking account Deposits and withdrawals

BBVA Compass Bank account or service department,

Checking account Deposits and withdrawals Arizona

BBVA Compass charged me $300.00 plus overdraft fees based upon the bank 's servicing a levy that was illegal on its face. Background : I was an - resident and residential property owner at all times relevant. I moved to - in - for two years to wrap up my father 's estate. Prior to -, I had an account - with BBVA Compass. Upon relocation, I did business - with BBVA Compass up until -. I closed that account because the location was very inconvenient. I did not have an account with BBVA Compass in -. In late - or early - -, I returned to my home -. During my stay - I properly registered my - vehicles a -. When I came back -, I timely registered - vehicles -. In approximately - -, I took advantage of a No Fees '' promotion at Compass to open a small


Although I had not lived in - since late - -, the levy notice asserted that Compass had levied my account on the authority of the - Franchise Tax Board for failure to register my - for the period from - - through - -. I called the - Dept. of Motor Vehicles and explained the situation. They withdrew the levy. See attached. I then forwarded that document to BBVA Compass. On or about - -, -, I received notice that my account was levied on the premise that my other car, the SAAB, was not registered -. Like the - had been registered - before the expiration of the - registration. Moreover, the Saab had been - by an at-fault driver on - -, -. I again called - DMV and Tax Board and, again, they withdrew the levy. See attached. I forwarded that - withdrawal to Compass. I also called them, but they refused to take corrective action. I then received an overdraft notice '' that my account ( which had approximately $100.00 in it - was negative $280.00, and I was being charged overdraft fees. I called Compass, but they stated that they had a right to do this because ( a ) the - address on the levy was known to them, even though they acknowledged they had my current - address ; and - b ) they did business with - and, therefore, they would honor the levy. This is illegal because ( a - - had no authority to levy me because they had no right to registration fees on a car that was registered in another state ( - - ; and ( b ) The error showed on the face of the levy as it listed a - address that BBVA Compass knew or had reason to know was incorrect ; and - - - - has no jurisdiction over non-citizens in regard to registration of vehicles. Compass refuses to reverse or waive the alleged levy handling fee '' and overdraft fees. This is wrongful and must be corrected. Thank you for any assistance you can offer. - - -

BBVA Compass customer in Arizona
Jun 17, 2015

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

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