TD Bank Credit Card Complaint

Identity theft / Fraud / Embezzlement

TD Bank Credit card department,

Identity theft / Fraud / Embezzlement Nebraska

On mother 's day someone charged - $40.00 gift cards to my Target credit card account. My card has a $200.00 limit and it was paid off. I called target right away and they said my account would be disabled including my online account. It is now - -. I am calling them again for the - time and they keep asking me what the issue is. THey said they would send some paperwork so I could sign it that allows them to investigate these charges. They took a payment for my credit card out of my checking account on - to pay for some of the balance even though I had a - balance and the $200.00 is still on my card. Every time I call I get the run-around. No one seems to want to help me. Since this hack - my debit card with my bank have been hacked as well. I no longer know what to do. I ca n't log into my online account to stop the payments on the card because it is disabled. But they must not have disabled the billing. Please help. To further complicate things my name changed from - - to - - because I got married in - -.

TD Bank customer in Nebraska
Jun 17, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
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