Capital One Consumer Loan Complaint

Capital One Consumer loan department,

Installment loan Managing the loan or lease California

RE : Capital One ( Secured Credit Card ) Account # ****************I received a letter around - - 2015 stating that my account was signifigantly pass due and that I should contact a representatuve ASAP. On - - I did so and the representative stated to me that I could pay the minimum balance of $15.00 to keep my account from closing and out of collections. On - - 2015 I made a payment of $15.00 and subsequently made payments of $8.00 on -/-/15, $18.00 on -/-/15, and $5.00 on -/-/15 exceeding my minimum balance requirement of - for -. After making an $89.00 payment on -/-/15 I spoke with Capital One customer service to check the status of my account and was informed that it had been closed and that I owed a balance of $93.00. I was told that my the $190.00 security deposit had had been applied to my balance along with my membership fee of $29.00. I was told my account was closed on -/-/15. It was closed over a balance of $100.00, the original rep did not inform that to keep my account from being closed it would be $100.00 or I would 've paid that amount I only paid $15.00 because I was told that it was sufficient by a Capital One Rep. Now my account has been closed and Capital one has taken my deposit and never sent me anything in writing about my account closing or the other $100.00 I added toward my security deposit which is the reason my account has a credit limit of $300.00, instead I still owe them owe them $93.00.