Credit Systems International, Inc. Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

Credit Systems International, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Texas

- ( -/-/- ), I paid $140.00 to the - with my - - - card. It showed as - T- '' on my - - - statement. - ( approximately ) A debt collection agency called Credit Systems International called me and told me that I owed them that $140.00. - ( -/-/- ), I sent proof of payment to Credit Systems International ( CSII ) that I had made the payment. - ( -/-/- ), CSII contacted me again claiming that I owed them for that debt. - ( -/-/- ), I called the - - - - '' and got confirmation from them that my balance was - and I had paid them everything. I spoke with '-. ' At - she claimed that I did owe ; but then when I asked,


gave me a payment confirmation number of -. ' Also, she gave me the Payment Reference Number of -. - ( -/-/- ), CSII contacted me again claiming that I still owed them for that payment. I personally informed them of my conversation with - - - -. '' I asked CSII if they had pressed - - - group to look in the second database, and CSII said they knew nothing of that. I told them that they needed to press further with - - - - '' to get the right answer. - ( -/-/- ), CSII contacted me again claiming that I still owed them for that payment. They claimed that the - - - - '' claimed that I still owed them. - ( -/-/- ) I learned that CSII had reported me to the credit agencies.

Credit Systems International, Inc. customer in Texas
Jun 14, 2015

* Source: CFPB Complaint Database

Credit Systems International, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Credit Systems International, Inc.Complaint HistoryComplaints7/20138/20139/201311/20131/20142/20143/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20156/20157/20158/201510/20150123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Credit Systems International, Inc.Cont'd attempts collect debt not owed100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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