Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer Pennsylvania

- College : - -, PA - failed to make the extremely high interest rates of Genesis Lending Services, that I was not told they would be that high. I was threatened multiple times to lose my loans and be kicked out of the school, since I could not afford the interest rates that you have to pay while you are enrolled in school.The financial department at - ( -, PA ) honestly told us nothing about the lending service. Next thing I knew I was receiving $ - $200.00 interest payments while I was going to school. The school did not help me with finding a job nor did I receive a rent and living check. I had to rely on borrowing the money from the people in my family who do n't have the money to spare. I got told - times by - and a few calls from Genesis that if I did not make my payments I would lose my loans and be forced to drop/be kicked out of the school.

Genesis Lending customer in Pennsylvania
Jun 12, 2015

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Genesis LendingComplaint HistoryComplaints1/20143/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20163/20164/20165/20166/20168/20169/201610/20161/20172/20173/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Genesis LendingDealing with my lender or servicer0.8%98.9%0.4%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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