Discover Credit Card Complaint

Privacy

Discover Credit card department,

Privacy California

Ok so when I seen discover on my report I called into discovers customer support, which then transferred me to a different department and I spoke to a very nice women named -, but she could n't offer any help. She referred me to a different collection company named - '' who were very rude and knew nothing. I then sent a email to - - -, I received a packet in the mail with some transaction history. Honestly I remember having A - dollar limit and I remember paying it. In the packet I noticed the transaction history I noticed a - limit and other transactions. Back in 2013 I was n't in my right mind, my -. Now that I am stable, I 've noticed the account on my report and I cant remember. There are also other accounts on my credit that were opened online around the same time and I had to contact those institutes as-well and they are helping and giving me an understanding. There was a women a live in room mate that I used to have dealings with back then who just completely disappeared, and was n't here after my treatment I 've


need for a - - account that was opened under my name because I am a male. I am not saying I did n't have a discover account. I - and on social security from - I take and I have a hard time with phone calls -. Im not the way I was before treatment. I 've called customer support because I remember being a customer and how sweet and nice everyone at discover is not like that with me anymore. I was never aware of owing money and I want to know why discover was not there to offer me help or work out some plan back then. Discover you are giving me -. - time I called - '' told me to contact - '' number - a rude company that had no knowledge of me. Then called discover again and was referred to call - number - this company does n't exist. Then in the packet - - - sent me it says call - number -. My credit is messed up because I was not responsible with my personal information when we had live in roommates and I would just leave credit cards and SSN card anywhere and I do take full responsibility for that, BUT discover is just passing my information to company to company and me having to call places passing my social security number to fake company 's or god knows who, but i really liked discover and they never offered to help me, I never knew what was going on I thought it was paid. I use to get calls for card protection everyday which I remember getting and I always thought it was covered. I just wish they would remove the charge off because i do n't feel i owe then a whopping -.

Discover customer in California
Jun 11, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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