American Advisors Group Mortgage Complaint

Reverse mortgage Application, originator, mortgage broker

American Advisors Group Mortgage department,

Reverse mortgage Application, originator, mortgage broker Indiana

I applied for a reverse mrtg with - and was turned down for what I believe was a bogus reason. I then wrote them a letter asking for a better explanation, and never got an answer.

American Advisors Group customer in Indiana
Jun 12, 2015

* Source: CFPB Complaint Database

American Advisors Group response to complaint:
Closed with explanation

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How American Advisors Group handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3American Advisors GroupComplaint HistoryComplaints5/20137/20138/20139/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/201410/201411/201412/20142/20155/20156/20159/20153/20164/20163/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3American Advisors GroupApplication, originator, mortgage broker5.7%94.3%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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