Citibank Credit Card Complaint

Privacy

Citibank Credit card department,

Privacy Michigan

I have a Macy 's AmEx. Yesterday I received an unsolicited issue of - magazine. The mailing label said Macys American Ex '' and listed my address ( not my name ). Immediately preceding Macys American Ex '' was the password to my Macy 's account ( which has since been changed )! So not only did Macy 's not keep my password private within the company, it sent it to the magazine publisher and through the USPS!

Citibank customer in Michigan
Jun 12, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

Consumer disputes how Citibank handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more