Discover Credit Card Complaint

Closing/Cancelling account

Discover Credit card department,

Closing/Cancelling account New Jersey

I have been a discover credit card holder since 2012. During my entire card membership with the company, I was never late with my monthly payments, always stayed under my credit line, and never charged my credit card for any purposes other than making a legitimate purchase. This was my - credit card that established my credit history as of 2012. - months ago, without any warning and notice in advance, the company closed my account ( and also my checking account with Discover - and thereby severely affected my credit profile and credit score. I contacted the company and demanded for an answer. Other than the excuse that we are no longer able to meet your servicing needs, '' the company never gave me a forthcoming response. Upon the discussion I had with other cardholders and information I learned from the internet, I have a reasonable belief that the closing was targeted at a large number of cardholders with a particular racial and ethnic background ( more specifically, - - without a just ground. I believe that CFPB is or will be getting more similar complaints in the nearfuture. I respectfully urge the CFPB to take this matter seriously and to look into this case. We consumers are powerless to protect ourselves from discriminatory actions like this. But if the closing was indeed motivated by racial bias, the company 's action has to be put to an end. Thank you.

Discover customer in New Jersey
Jun 12, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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