Ford Motor Credit Company Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Ford Motor Credit Company Consumer loan department,

Vehicle lease Managing the loan or lease California

After turning in my car, I received a bill that I did not recognize. I called FORD MOTOR company and they said it was for mileage. I offered to pay it on my - credit card, and they said that they do not take -. I made other arrangements to pay. They have been paid in FULL a few years ago and they are still reporting a collection on my credit report with this account being closed in 2009. I also made all the lease payments on time for 36 months due.

Ford Motor Credit Company customer in California
Jun 11, 2015

* Source: CFPB Complaint Database

Ford Motor Credit Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Ford Motor Credit CompanyComplaint HistoryComplaints3/20129/201211/201212/20121/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20155/20156/20157/20158/20159/201510/201511/20151/20162/20163/20164/20165/20166/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ford Motor Credit CompanyManaging the loan or lease73.7%11.4%12.3%2.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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