GE Capital Retail Credit Card Complaint

APR or interest rate

GE Capital Retail Credit card department,

APR or interest rate Wisconsin

In - of 2011 I signed up for CareCredit ( GE Capital Retail Bank - in my dentists office to help pay -. I accepted the interest-free financing credit card and was given a $500.00 limit. I used the full credit limit on the spot to help cover the bill for - that I received that day. The card was received a few weeks later in the mail. I paid on the card for over a year without missing a payment. I then discovered my CareCredit account balance jumped up hundreds of dollars. Found out shortly after seeing this that the interest was added for the full financed amount of $500.00. I was not aware and not informed that I would have to pay 26.99 % interest rate on the full amount financed if not paid in full within 12 months. My complaint is that I was not aware that I would be charged for interest and not at such a super high rate. I thought it was an interest free medical credit card. I discovered that there was a class action lawsuit filed against CareCredit in which this creditor was court ordered to reimburse customers for interest charge to there accounts. I never received information what this do to having moved from the address that was on file with CareCredit before the lawsuit was brought against them. The court order states that consumers that signed up for this promotional credit card in a dental or medical office have 60 months from the time of the transaction to file a complaint to be reimbursed for the interest charges. My account was sent to collections do to inability to pay because of financial hardship. Account is now owned by - - and they are requesting payment of $800.00 to satisfy account. Last amount I owed before interest was added was less then $300.00. I Would like to file a complaint with CareCredit to make sure this collection amount is lowered to that which I owed without added interest.

GE Capital Retail customer in Wisconsin
Jun 11, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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