Collection Bureau of America Ltd. Debt Collection Complaint

Collection Bureau of America Ltd. Debt collection department,

Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language California

I was told if I returned a - water dispenser it would make my bill - and take it off the credit report. After I did so the bill increased from - to - due to fees even though I never received a bill for these fees. After - calls they told me to email the receipt and threatened me stating, If you have an attitude I am going to smack you. '' a threat of physical harm. I was not allowed to talk to a supervisor and the email was not given. I had a - -. The amount credited was then -, then - and finally I owed - with no explanation. - staff admitted the threat was on a recording as was the original promise.