JPMorgan Chase Credit card department,
CHASE FREEDOM CARDThis company took it upon themselves to change my billing from US postage to some type of online internet banking without my permission. I called and told them I did not receive a statement and they said I changed it to on line billing ... THEY ARE LIERS. They credited the fees and charged interest and said they were going to send statments as they have always did through US mail. Again they pulled the same trick and did not send me a statement and are now charging me over $43.00 in fees. WILL NOT CORRECT THE PROBLEM. I had no other choice than to close this credit card account to avoid their scam.
JPMorgan Chase customer in Pennsylvania
Jun 11, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| [email protected] | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
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