GE Capital Retail Credit Card Complaint

Identity theft / Fraud / Embezzlement

GE Capital Retail Credit card department,

Identity theft / Fraud / Embezzlement Georgia

On -/-/2014 I received a letter from Care Credit. This inquiry was unauthorized and I politely explained that to - different people in the credit services fraud department. I asked them to contact the credit bureaus where my credit was pulled and informed them that the inquiry was unauthorized and I was told that they could not do anything about anyone using my information. I was told by everyone I spoke to that no application was opened in my name and for me to call them myself and inform them that the inquiry was unauthorized. I have never spoke to such rude individuals in my life. I have a fraud alert on my credit report for a reason. This unauthorized inquiry has shot my credit score down - points. Someone needs to have this inquiry removed or I will be bringing legal action.

GE Capital Retail customer in Georgia
Jun 10, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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