Bonneville Billing and Collections Debt Collection Complaint

Medical Disclosure verification of debt right to dispute notice not received

Bonneville Billing and Collections Debt collection department,

Medical Disclosure verification of debt Right to dispute notice not received Texas

- -, -To Whom It May Concern, I did not receive notice of my right to dispute a bill nor did I receive proper notice that I owe a debt before it was sent to collections. I went to - in the -/-/- seeking medical attention. The staff there informed me that after viewing my insurance the matter would be taken care of by my insurance company. Even after I called and the person on the phone assured me the visit would be no more than $100.00. In - of - I received notice from the Bonneville collection agency that I had an outstanding debt. The debtor was unrecognizable to me because I had not gone to the doctor in over a year and I did not recognize the name, -. So I thought it was a scam. After receiving another notice and about - strange phone calls I called to ask who they were and why they were bothering me. That 's when I was informed of a bill from -. I asked - to send me documentation. They sent a bill dated - -, -. That 's all they had. Then I called - to ask why was n't I notified of a bill so I could pay or dispute it? I also asked them to send me verification that they attempted contact me or submitted this information to my insurance company and also, why was this bill so high? - simply sent me the same - -, - bill that Bonneville Collections had sent me. They had no more documentation.. I have since spoke with and written emails to -, -, -, /Mercedes, and - at - asking them to withdraw this Debt from the collections agency and give me time & proof that this is a legitimate bill. I have been ignored. Since this business has chosen to ignore me and my plea for assistance would you please intervene? Sincerely,

Bonneville Billing and Collections customer in Texas
Jun 10, 2015

* Source: CFPB Complaint Database

Bonneville Billing and Collections response to complaint:
Closed with explanation

Consumer disputes how Bonneville Billing and Collections handled their complaint

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