TD Bank Money Transfers Complaint

International money transfer Other transaction issues

TD Bank Money transfers department,

International money transfer Other transaction issues New York

I sent money to the bank - - - in - to buy a house with - - in -. The date of this international wire transfer was -/-/-. This company/Realty Agency, - -, said that they received the money of $130000.00 ( in - - ) on -/-/-, but they returned that amount to me on -. The reason for the Return/Devolucin was : they wanted me to send it again to another account ( the one that I opened in - as a - ). I am an American citizen and the bank from were I did the international wire transfer on -/-/- is TD Bank. I have no way to know for sure if what the Realty Agency - ( represented by - ) says is true. I have a letter from them, but how can I tell if this document is real? According to -, the return of the money ( - ) really happened, but the bank - in -, -, ca n't tell her were it is. The bank - ca n't trace it have not been very helpful in this matter. For this same reason, -, from the - -, ca n't give


- - - - - - -, - - ; Recipient 's Account : - ) I called to - in -, -, today -/-/-, because I started to feel very nervous ( You never know if the people involved in this transaction can be involved in some criminal activity. I hope not, but ... ) I told to the - bank in - that I was a customer and that I have a document Letter of Return/- to see if I could trace the money. They said to me that they ca n't do a trace. I try every kind of argument ; I try to find more help, such as finding an office from the bank - in - that deals with urgent matters like mine, or with an untraceable international wire transfer. In the other hand, here in NY, after - attempts with the TD Bank from -, from were I did the transfer on -/-/-, I decided to go to a different TD Bank, - close to my job in -. I went today -/-/- to the TD Bank in - - and - -. Finally, on my - attempt trying to get some hope and information, this branch in - were able to do a Request and investigation regarding this international wire transfer ( -/-/- ) and possibly about the Return of that sume of $130000.00 ( -/-/- ). The people who helped me are - - and - ( - - - ). The information related to the request of investigation to trace the money is : - ; - - is in charge of this case. Here phone - ) Both banks CA N'T TELL ME RIGHT NOW WHERE THE MONEY IS. PLEASE, HELP ME TRACING IT IN CASE SOMETHING CRIMINAL IS HAPPENING WITH REALTY COMPANY, - - in -, -. Thank you

TD Bank customer in New York
Jun 09, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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