Capital One Bank Account Or Service Complaint

Capital One Bank account or service department,

Checking account Deposits and withdrawals Virginia

I deposited about $3000.00 MO checks to my Capital One 360 checking account over the weekend. Yesterday, -/-/2015, I received an email wanting me to call - and stated if I do n't, Capital One may close my account. I called immediately, waited on the line for over - minutes, listening to music and no one came. Finally, I hung up and called again. Same results. Today, -, I called right at - when they open but still the same results : waiting, listing to the music and no one I was able to talk to. Please help. I need access to my deposited money.