Citibank Debt Collection Complaint

Credit card Taking/threatening an illegal action threatened to sue on too old debt

Citibank Debt collection department,

Credit card Taking/threatening an illegal action Threatened to sue on too old debt South Carolina

Started receiving threatening phone calls about charges of fraud against me on my cell and at work in -/-/-. - call stated I had - pending fraud charges that would be filed in my county and ended with you have been served. They left a case number and a phone number.On -/-/- I called and got a call center who then transfered me to a lady named - who, in a stern, fast talking, threatening manner proceeded to rattle off that she was calling from the - and they are pursuing me for an **** account that is in collections and I had to pay them immediately or be taken to court. She said I was fortunate to talk to her because they would settle my $1600.00 debt for $ -.She had the last - numbers of my social security number and my oldest siblings name. I asked her what date the debt was from and she stated -/-/-. I told her I was unaware of such debt and had never seen it on my credit report. She stated it did not have to be for the charges to be filed. She also stated I could be served at home


non-compliant and she will have a sheriff come and serve me a summons within 48 hours ''. I have never had to deal with something like this and was very upset and was eventually strongarmed in agreeing to have make installment payment of $200.00 starting - - until -/-/- to settle the account ''. She put me on hold and said she had to ask permission to take deal from her manager and then transferred me to another lady to get me debit info. They then sent an email from - and - showing the agreement arrangements and wanting me to - ''. The agreement stated that the payments were processed through - asking me to sign. I did not sign. In doing followup research I have found : - the methods they were using were in violation of the Fair Debt Collections Practices Act - FDCPA. - The agreement they emailed contained no address and the phone number goes to a call center. I have also found that it is illegal to correspond via email by a law office or debt collector. - the **** account they gave only dates for would be considered a time-barred account and not subject to collection in ********- - is a company that has also been known as - - and - These were all owned or managed by a - a - - -. in calling - they gave different dates and dollar amount for an old account I had that was written off in -/-/- which also does not match any date - - gave so I believe they are fraudulently collecting on a non-existent account and they are committing interstate fraud since I live in - there are several complaints against these company 's on rip-off report sites online. I have been trying to reach - - or someone in their office using the phone numbers I have for them to ask a few more questions but my calls are not answered. Desired SettlementNo further contact with me from any - connected with this or future collection attempts including phone calls to my cell or place of employment, emails, notices through the USPO or threats to take me to court. - See more at : http : - # -

Citibank customer in South Carolina
Jun 09, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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