Ceannate Debt Collection Complaint

Federal student loan False statements or representation attempted to collect wrong amount

Ceannate Debt collection department,

Federal student loan False statements or representation Attempted to collect wrong amount California

I had a Garnishment Hearing Decision on - -, 2015, from the Department of Education, for my Student Loan Debt..They decided that I owed $24000.00 for the outstanding principal and $13000.00 in accrued interest. The Dept. said to call them to make reasonable and affordable payment arrangements. ( see attached documentation ) When I called the Dept. of Ed today, they referred me to a collection agency FMS Investment Corporation ''. I called FMS and a man told me that I owe them $47000.00 ''. I pressed this man to answer where the extra $10000.00 in debt came from, since the Dept. says I only owe $37000.00. The man said it was in penalty and collection fees. I told him I would get back to him after talking to Senator - office, because something did n't sound right. - - in the Senator 's office referred me to you.

Ceannate customer in California
Jun 09, 2015

* Source: CFPB Complaint Database

Ceannate response to complaint:
Closed with explanation

Consumer disputes how Ceannate handled their complaint

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