Select Portfolio Servicing, Inc Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

Back in -/-/- I got very ill ( i 'm a - ) lost my job and my family was helping me pay my mortgage and bills. I got a modification offer letter from my bank offering to modify my current negative amortization loan for a stable loan with low monthly payment and for the current value of the property. I called - - - my mortgagor and I was told that i would not qualify unless i 'm behind on payments for my mortgage. I had a perfect credit with - scores which took me years to build and now I had to default in order to save my house. So per - - - 's advise I did ... .I have been trying to modify my current existing neg am mortgage with my bank- - - - for the past 4 years now. My current loan amount is over - and my appraised value of the property is not even -. Select portfolio services a note servicer for - - - served me with a notice of default in -/-/-. I applied for mediation in -. I got approved for a reverse mortgage in the amount of -


and are demanding the full pay off for the current note which is -. The property is over 50 % under value, I currently have a negative amortization loan which is going up every month. My house is a full rebuilt from fire has several structural defects and bank keeps asking me to resend documentations to them over and over. I 'm - years old on ssi low income, my house is all I have left and keeping with with reverse mortgage would be only option for me. SPS now is asking me to send them a new pay off offer, new financial statement, new bank statements, new ssi award letter .... I have been faxing them a full set of documents as they request for the past 2 years now. It takes them 2-3 months to review and they get back to me stating that I need to send in a different pay off offer letter - last - I sent was for - and they countered me to send them a pay off offer for - AND a new set of bank statements, - award letter and etc, because what they have in the file is now over 2 months old. I feel like this is a formality and nobody really cares or gives me a clear answer on what needs to be done to either modify or refinance this loan. I 'm very exhausted and now since they denied the last pay off offer through mediation which was for the exact amount that they requested, I now have an important notice '' from the supreme court of NV stating that they will issue a certificate of foreclosure on or about - - ... PLEASE HELP ME! I DO N'T WANT TO GO HOMELESS AT MY AGE AND CONDITION!

Select Portfolio Servicing, Inc customer in California
Jun 05, 2015

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

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