Amex Credit Card Complaint

Credit determination

Amex Credit card department,

Credit determination New Jersey

I requested an extension of my creditline, but before I did that I explicitely asked the AmEx creditbureau ( call has been recorded ) if I would get a 'hard hit ' on my creditrating. They explicitely told me this was not the case, so I proceeded. I just have been informed that they have put not -, but even - hard iquireries on my creditfile, which is hurting my credit. This is a particular issue because I am an -, and - only - months ago, so I am trying to build up my credit, not break it down ...

Amex customer in New Jersey
Jun 04, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with non-monetary relief

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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