FNIS (Fidelity National Information Services, Inc.) Other Financial Service Complaint

FNIS (Fidelity National Information Services, Inc.) Other financial service department,

Check cashing Customer service/Customer relations Arizona

I do not have Bank account. Rather, I use a prepaid debit card from - - that allows me to deposit checks by taking a photo with my phone. Recently, I tried to deposit a $77.00 check from the U.S. Treasury for federal jury duty via this method. It was declined, and I was instructed to call Certegy check services. I did, and they said they ca n't tell me why they issued a recommendation to decline the check. They are rude, deceitful, and refused to share any kind of information that would explain why they consider a check from the U.S. Treasury a risk ''. I am unable to do anything with this check since virtually all other check cashing stores, grocery store money service counters, etc. all use Certegy to verify checks. With just a little internet research, you 'll see that many, many complaints about Certegy have been logged, regarding the same type of poor customer service, dishonest behavior, and arbitrary decisions to decline perfectly good checks. It seems their only purpose is to make it exceedingly difficult to just cash checks.