Citibank Mortgage Complaint

Citibank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure New York

My name is - - my loan is with CITI Mortgage the loan number is - property address is - - - - NY -. I have applied for a HAFA Short Sale with CITI MORTGAGE. My application has been going on for over - year. CITI has and is misrepresenting the - report that was most recently ordered in regards to the AS IS value of my property. My property currently has approximately $300000.00 thousand dollars in - - - - -. Last year Citi ordered a - which is part of the process of a short sale. The - report that was completed failed to accurately represent my house and the issues with it. Specifically the - Violations. CITI had acknowledged this and allowed a license appraisal to be submitted by my attorneys. That report reported the AS IS value by a licensed appraisor which included the - violations in question. CITI then disagreed and disregarded that report. CITI then again ordered a - on my property in which it specifically was to take assessment of the - violations, The report that CITI ordered has given them a detailed report of the violations and everything in regards to


CITI is FALSE. The report actually gives an evaluation of a lesser amount taken into account the - violations and cost to cure. CITI is now forcing me into foreclosure based of that misrepresentation of a report they themselves ordered. CITI has received a full offer with the deductions that are required by - - - in regards to - violations are refusing to accept it with the stance of the report that they are misrepresenting. As of today -/-/15 my attorneys office has tried to contact numerous supervisors in regard to the denial and have asked for escalation of that denail to be told the cant speak to a supervisor and the file can not be escalated. CITI has also denied a copy of the report which - to be revised numerous times by the - due to the format needed wasnt being allowed by CITI. In order for the - to mention and make adjustments for the - as well as all other information the report required a specific format. CITI attempted to get in the way of that reporting. Under - - - are required to be paid at the time of closing by the seller. There is no getting around that, unless the buyer is accepting responsibility of those -. CITI has not and would not allow an offer where the buyer would accept responsibility for the -. CITI has stated it will force me into foreclosure. The - will still be required to be paid even in foreclosure so why force me into foreclosure? That is not negotiating in good faith! I purchased this house with a mortgage from CITI in the condition that it is in, the parts of the house in which the - violations were given existed at the time of the loan. CITI is also liable for those violations for they had knowledge that these parts of the house existed. I was unaware that the parts of the house in question were illegal and in such closed on the house after review by CITI. In such CITI is responsible in helping me out of foreclosure and assistance in taking care of the - which are mandatory by -