TD Bank Credit Card Complaint

TD Bank Credit card department,

Balance transfer New York

I applied for a balance transfer from my - - card to a TD Bank credit card for an amount in excess of $4000.00. This was done and approved on - -, 2015. The teller assured me it would take - days for the money to be transferred. After that time passed, I contacted TD and they said I was misinformed- that it would take between - weeks for the balance to transfer from - to the TD credit card. After - weeks passed, I contacted TD again, because - told me I was going to be reported, which will affect my credit. At that point, I paid the minimum due, to -, to avoid my credit being affected. After talking to many people on the phone, at TD, I was finally told that there was an error, on their part, and that they had to re submit the application. I asked if there was any way to speed up the process because of my current situation with - and their mistake. They told me there was nothing for them to do and I would have to wait. I waited, and - reported me to the credit bureau. Finally, the


several times, with no answers to my questions and the only advice, to wait. My credit is dropping as we speak. - actually said that TD bank should have deposited the money into my account, but when I approached them with this idea, they said they did n't have the authority to do that. I am now considering paying off - from another bank account, which I did not want to touch, to avoid getting reported to the credit bureau again, which - said would happen in a week. But I know TD will not be able to cancel the transfer and then - would have to credit me money, once the transfer goes through. I do not know what to do at this point.