UNIFOUR FINANCIAL SERVICES, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

UNIFOUR FINANCIAL SERVICES, LLC Consumer loan department,

Vehicle loan Managing the loan or lease North Carolina

I purchased a - from - out of - nc they financed the truck at Unifour Financial which owns -, seems like a monopoly. The truck value was $4700.00 but after financing it the total cost is $16000.00 about $11000.00 more than the truck value. They financed it in my name but since they could n't verify my income they had my Mother co sign, my interest rate was 27 % and after my Mother co sign the interest rate remained the same but it should have been around 7 or 8 % because her credit score at the time was -. Consumer fraud was committed on behalf of - and unifour financial because they hid problems about the truck which they knew about, like they purchased the truck from an insurance auto salvage auction in - NC But failed to tell me. they failed to tell me they touch up paint and sprayed a thin layer of clear coat on the truck just good enough to sell which the clear coat and paint came off within a week of purchase. the driver and passenger floor board has rusted holes in which they hid by placing vinyl flooring over it. the steering column collar has bolts missing in which the collar is hanging down. the ignition switch wo n't work sometimes. the passenger door can not be unlocked from the outside. the transmission torque converter is slipping since day -. Unifour financial wo n't work with me on anything, they do n't do deferments, they do n't refinance, nothing will they do, - has had all these issues presented to them numerous time but they have always ignored me. consumer fraud has been committed by both businesses

UNIFOUR FINANCIAL SERVICES, LLC customer in North Carolina
May 29, 2015

* Source: CFPB Complaint Database

UNIFOUR FINANCIAL SERVICES, LLC response to complaint:
Closed

Consumer disputes how UNIFOUR FINANCIAL SERVICES, LLC handled their complaint

Created with Highcharts 4.2.3UNIFOUR FINANCIAL SERVICES, LLCComplaint HistoryComplaints5/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3UNIFOUR FINANCIAL SERVICES, LLCManaging the loan or lease100.0%ClosedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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