Enhanced Recovery Company, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Texas

My wife and I moved from a set of apartments and when we left we paid a relenting fee which took care of us leaving our lease early. We stayed in that - place for over two years and then about - months after we done moved we started to get a collection notice saying we owed for carpet, painting and other misc. Problem with that is the manager did a walk through with my wife and said everything was good and even signed off on it. Out of no where they decided they would try charging us for basically a new apt . Problem is our original lease stated that after a year the carpets, paint and everything else that was normal wear and tear would n't be held against us. I 've tried to communicate with them and they are rude and began threatening. It has been almost - years since we 've left and the collection agency reopened the case to start the process over again like we just left yesterday. The apartments owner was nothing but a -, he refused to make needed repairs and rigged everything. Code compliance was called by us and many other residents and they would still not fix things. It took them - months to repair their a/c system even after being fined. We were forced to move because they moved in a - next door to us and we had a family. Even after numerous complaints and police visits they still refused to evict them because they paid cash for their rent. Crime there was another huge issue. I could go on and on with all the reasons why we had to leave but the point is they are wrongfully trying to collect a debt that is n't owed.

Enhanced Recovery Company, LLC customer in Texas
May 28, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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