Duvera Billing Services, LLC Payday Loan Complaint

Can't contact lender

Duvera Billing Services, LLC Payday loan department,

Can't contact lender Washington

I got a loan paid it off, and now the company will not close the account and wo n't talk to me. They cont. to tell me that they will look into it and call me back this has be going on for a month now and I cont. to call and they cont. to tell me the same story. They have been reporting to my credit report an amount that is incorrect and they up it in an amount - month and not another, when I ask them about it they say theres nothing they can do.

Duvera Billing Services, LLC customer in Washington
May 28, 2015

* Source: CFPB Complaint Database

Duvera Billing Services, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Duvera Billing Services, LLCComplaint HistoryComplaints5/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Duvera Billing Services, LLCCan't contact lender100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't contact lender4.8%79.8%2.8%5.8%0.6%6.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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