SunTrust Bank Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

SunTrust Bank Money transfers department,

Domestic (US) money transfer Fraud or scam New York

I sent - wires in the amounts of $7500.00 and $4500.00 respectively from my bank, - - to - - account in Sun Trust Bank. She tried to wire the money to - against my knowledge and wishes. The wire transfer was stopped from her account to -. The Fruad Department said they did an investigation into this. I sent in a recall of wire from my bank, - - to Sun Trust bank. They did not send the money back. There investgation took - weeks and they have lied and lied to me telling - that they closed her account and would send her the money back so she could then return it to me. Sun Trust Bank sent the money instead to the IRS claiming there was an outstanding Levy against - -. I wish to get my money back from Sun Trust Bank

SunTrust Bank customer in New York
May 25, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

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