Blackhawk Network Holdings Inc. Prepaid Card Complaint

General purpose card Adding money

Blackhawk Network Holdings Inc. Prepaid card department,

General purpose card Adding money Mississippi

On - -, 2015 I loaded - Reloadit cards to my Reloadit safe. - Reloadit cards had $500.00 on them. After I successfully loaded the cards to my safe I had a safe balance of $1000.00. Then I loaded $1000.00 to my - prepaid debit card. The Reloadit safe indicated that the load was successful, but when I checked my - account online, only $500.00 dollars was added to my account. I called Reloadit - times to correct this situation. - times the customer service person told me someone would call me. Nobody form the company has called me, nor have they returned my $500.00. My Reloadit Safe account : --My Reloadit pack number that disappeared : -My Reloadit pck number that loaded successfully : -Reloadit case number for this problem : -My - card number : -

Blackhawk Network Holdings Inc. customer in Mississippi
May 24, 2015

* Source: CFPB Complaint Database

Blackhawk Network Holdings Inc. response to complaint:
Closed with monetary relief

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