TD Bank Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

TD Bank Consumer loan department,

Vehicle loan Problems when you are unable to pay New Jersey

i called TD Auto to try to have a payment ( - -, 2015 ) skipped for a hardship. I am having - on Wednesday -/-/15 on my - and have to apply for state -. I was denied the extension because i could not provide a date that i would have the funds from - to make a payment. I just found out yesterday that i was having - on my -. I see the doctor again on Tuesday, -/-/15 and will give him the - paperwork to complete, then my employer has to complete it. After my employer completes the paperwork it is sent to the state and the will process it within a few weeks ''. My car payment is due on -/-/15 and i was asking to skip that payment until my - starts. Unless i can provide TD auto with an exact date I am going to be paid - the payment can not be skipped. If i find


to skip the month while waiting on -. They offer hardships but do not actually provide it to the customers. I have paid them ontime for over - years now when i need some help i am denied over the phone and they cant even provide me with a writen notice of the denial. I told them that i can provide documentation that i will be out of work from my doctor but all they care about is when will my next income be coming in. I was on hold for over - minutes after talking to - - at TD Auto to be told i dont qualify. - years of ontime payments and - does not qualify someone to have a payment skipped for a hardship, i dont what would qualify

TD Bank customer in New Jersey
May 23, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with non-monetary relief

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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