JPMorgan Chase Bank Account Or Service Complaint

JPMorgan Chase Bank account or service department,

Checking account Making/receiving payments, sending money California

I was paying bills with my Chase when I clicked submit apparently it was just after their cutoff time. consequently I got a message saying - of the bills were being submitted and - were not. I did not understand the message so I called Chase to find out what the problem was. During this time the screen timed out and apparently the - payments indicated were sent. - of the payments to - - - was for the wrong amount it should have been $45.00 and was instead $90.00. I was eventually, after threatening to file this complaint, sent to claims. Short version of the story. they told me they could n't do anything because - - - offices were closed. I was told, they would need to send a fax to - - - to explain the issue and the funds returned to chase and placed in the correct - bill payment account ( I have - accts, - for uvers - - for home phone ). I have been on the phone for over an hour today trying to reach a supervisor in the claims dept to get this resolved and have yet to be connected to anyone who can help.